I think people dont understand that only serious gachas that plan to make a ton of cash actually have a good story and all that other good stuff
Heroes is literally a low effort get rich quick scam scheme made by people who have never made a gacha game before, at least to my knowledge. Expecting a good story is unrealistic IMO... heroes isnt even canon. And yet they probably made enough money to fund the next 7 FE games. Yknow why? Cause all people really care about is getting their faves, not some insignificant OCs + Anna (okay maybe a lot of people might care about Anna but that's beside the point). If you got a story like this for something you paid $40 or $60 for, then we'd all have a right to complain HEH
Anyway, a little more on topic:
Surtr is hot.
That is all.