Ingrid: To be honest, I just like her. I like her (Japanese) voice actress, I like her strength as well as how shy and vulnerable she can be. I like that she isn't perfect and has a lot of flaws, but she also strives to better herself and grow. And I like that she originally dislikes the people of Duscur. It makes sense, narratively. The game is trying to craft a realistic world with lots of different people with many different viewpoints and if we're supposed to believe many people from the Kingdom hate the Duscur people, we need to see that in some of the characters.. and see that even if they're filled with anger (regardless of how misplaced it is), they're just people living their lives and mourning those they lost. Ingrid feels realistic, then. She's not my favorite character and I don't think she's the best fighter, but I appreciate her place in the narrative.
I think it's worth saying, also, that the hatred for her because she comes off as vaguely "racist" is laughable and makes ZERO sense. People often love the villainous characters or the cutthroat ruffians or the evil schemers, though I assume you don't condone real world murder, villainy and the like. And yet the bad guy characters are often some of the most popular. How is this? Because enjoying a well crafted character and in a FICTIONAL story has nothing to do with real world beliefs and politics. Liking Ingrid doesn't mean you like racism, just like how liking Byleth or Jeralt or Edelgard or Dimitri doesn't mean you love the idea of people being slaughter by the dozen. It just means you appreciate the narrative, generally.
