Thanks so much for all of the info! The weird thing is, I can't even upgrade the puppets to Level 2. I'm about to start Chapter 22, so I'm surprised that it hasn't become an option yet. I played through Conquest and had no problem getting Flora and Izana and no problem getting Izana in this Birthright playthrough, so I'm confused as to why I'm having this issue. If I could take a screenshot, I would. Maybe I could just take a picture of my DS screen, if that would help.