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Gold Vanguard

Whats wrong with my Laptop?

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Looks like you've got a nasty piece of malware . First things first DO NOT  give permission to any program that isn't an  anti virus you paid for or installed  claming to be an anti virus .  Second shut down your computer and boot it into safe mode with networking and  download a malware scanner  and remover like malwarebytes or tsddkiller .   Let  the program install and update it's database then  allow the program to scan and fix any issues . Once the program has removed the malware , download cc cleaner and use  it to  clear all your  computer's temporary Internet files and fix any proplems in your computer's  registry . Now if you restart your computer it should be clean and no longer infected . In the future practice safer  Internet habits by browsing the web with a no script plugin on your favorite browser of choice to  decrease  the chance of infection ,  and using the (WOT) plug in on firefox to stay away from sites with poor reputations .

Edited by The_Purple_Knight

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Looks like you've got a nasty piece of malware . First things first DO NOT give permission to any program that isn't an anti virus you paid for or installed claming to be an anti virus . Second shut down your computer and boot it into safe mode with networking and download a malware scanner and remover like malwarebytes or tsddkiller . Let the program install and update it's database then allow the program to scan and fix any issues . Once the program has removed the malware , download cc cleaner and use it to clear all your computer's temporary Internet files and fix any proplems in your computer's registry . Now if you restart your computer it should be clean and no longer infected . In the future practice safer Internet habits by browsing the web with a no script plugin on your favorite browser of choice to decrease the chance of infection , and using the webutation or web of trust plug ins on firefox to stay away from sites with poor reputations .

This advice ranges for mediocre to outright bad. Clearing temporary Internet files might help (big MIGHT). Using TDSSKiller - not unless you know what the hell you're doing, or are talking to someone who knows how to use it right.

If you'd like, I can refer you to other forums that know what they're doing in regards to this. Alternately, there's the nuke/pave method. Your choice.

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The 3 best FREE antivirus programs I know are Avast!, Avira and ...never mind I forgot the last one. Suggest doing a full system scan first. Then learn some good internet habits.

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This advice ranges for mediocre to outright bad. Clearing temporary Internet files might help (big MIGHT). Using TDSSKiller - not unless you know what the hell you're doing, or are talking to someone who knows how to use it right.

If you'd like, I can refer you to other forums that know what they're doing in regards to this. Alternately, there's the nuke/pave method. Your choice.

The forum idea is probably going to be the most useful. Heck, I'd like it too, please, in case I ever make a stupid mistake again...

I cleaned out my registry using CCleaner, and also used TDSS Killer with no problems (first time I've tried it) when I had malware issue last year. You don't need to be an expert, just need to know how to use Google. ;)

Although, I also wouldn't recommend TDSS Killer, as there's better ones out there.

The 3 best FREE antivirus programs I know are Avast!, Avira and ...never mind I forgot the last one. Suggest doing a full system scan first. Then learn some good internet habits.

Avast! does not erase malware, though. It's a good idea to install Avast! after this issue has been solved.

OP, I've heard mixed things about Microsoft Security Essentials, so you could try that (assuming you have a PC). There's also the Malware Removal Tool:

http://www.microsoft.com/security/pc-security/malware-removal.aspx

Download and install it in safe mode and hope it works!

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Malwarebytes is the best malware remover out there. It's even better because its free. Just download it and run it. If after a restart, your computer is acting up, I'd start looking for help on a forum. However, it really sounds like once you remove the virus you will be fine.

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The forum idea is probably going to be the most useful. Heck, I'd like it too, please, in case I ever make a stupid mistake again...

I cleaned out my registry using CCleaner, and also used TDSS Killer with no problems (first time I've tried it) when I had malware issue last year. You don't need to be an expert, just need to know how to use Google. ;)

Although, I also wouldn't recommend TDSS Killer, as there's better ones out there.

Avast! does not erase malware, though. It's a good idea to install Avast! after this issue has been solved.

OP, I've heard mixed things about Microsoft Security Essentials, so you could try that (assuming you have a PC). There's also the Malware Removal Tool:

http://www.microsoft.com/security/pc-security/malware-removal.aspx

Download and install it in safe mode and hope it works!

No. JUST NO. You do not use cleaning tools willy-nilly (especially stuff that targets the boot sector), unless you plan on turning your computer into a paperweight. Stuff that does only scans works, as most of the forums I know of will ask you to run them before posting (but FFS if you're using OTL don't try to repair things).

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No. JUST NO. You do not use cleaning tools willy-nilly (especially stuff that targets the boot sector), unless you plan on turning your computer into a paperweight. Stuff that does only scans works, as most of the forums I know of will ask you to run them before posting (but FFS if you're using OTL don't try to repair things).

Yes, I do!

Pours bleach on his laptop.

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No. JUST NO. You do not use cleaning tools willy-nilly (especially stuff that targets the boot sector), unless you plan on turning your computer into a paperweight. Stuff that does only scans works, as most of the forums I know of will ask you to run them before posting (but FFS if you're using OTL don't try to repair things).

In my experience, I didn't use it "willy-nilly," but instead with quite a bit of caution. I used Google to find topics about TTDS and got advice about it. I used it just fine, and it did it's job perfectly.

Malwarebytes is better anyway, though.

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In my experience, I didn't use it "willy-nilly," but instead with quite a bit of caution. I used Google to find topics about TTDS and got advice about it. I used it just fine, and it did it's job perfectly.

Malwarebytes is better anyway, though.

Using Google to find an appropriate help topic to use a tool that messes with the boot sector falls under "willy-nilly".

TDSSKiller has its purpose, just as Malwarebyte does. The difference is that the latter is less likely to brick your computer.

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