Hey Elieson, I don't know if you will ever see this message, but since I had a similar problem and also contacted Jana C. from Skype, I thought you should know that I looked you up on Skype today, to check if she actually deleted your account (and therefore if she would actually help me like she said she would) and lo and behold, this is August 17th, 2017 over a year after she said it was done, and you still show up in the search. Looks like your account wasn't deleted after all. Good luck!