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Artist Commission Problem


kingddd
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Here is the story, I commissioned an artist 5 to 6 months ago and was told that the art should be done by within the next 2 or so weeks. I paid 25 bucks and agreed to the transaction. A few weeks I did receive a sketch of the drawing and I was really thrilled and happy with it and could not wait for completion.


Unfortunately this is where stuff kind of turns downwards. Eventually the commission drawing has been delayed to the point where the artist is making appologizes and will even reimburse with 2 new drawings for me. Of course I was really happy with that and agreed to wait for a while before the completion.


5 months later, the artist is has been giving me the same excuse of being really busy and has actually worked on it. She promised me to provide printscreens of the picture back in January but since then has not provided me with anything about it. I requested she at least gave me some update before my birthday which is around mid-february.


Mid february has passed and she only gave me one notification of she's polishing it up.


It is now Mid-March and I sent her a couple of PMs but no luck and she won't respond to a single thing I requested.


The big issue for me is that the artist is online and I see her update her personal drawings and even giving free drawings away to her friends on both twitter and tumblr. Which I personally find it understandable because it is her drawing she can do whatever she wants with it and has the rights to do it. However I feel like I am being jeopardized or put into the backlog with no way of ever being able to contact her now. She's ignored my PMs for about a month now. Not to mention she is constantly updating her twitter feed and tumblr blogs with new drawings and in colour no less. This artist is actually pretty well known for a certain thing she draws and her stuff has been posted on the FE fanart section before. So keep in mind this is not some unknown artist.


What should I do in this situation? Should I just wait patient? Go to artist beware? I have made screencaps of my transactions and our conversations. I really don't want to do anything bad to her since I really like her art and her personality and she's been generous to me before since she has done a doodle commision for me before. I feel like a stalker at this point if I attempt to do anything about it.

Edited by kingddd
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First of all it is good to know more about the artist, I mean you can give a name or a DeviantArt, or to say the way you made the deal(through what ways, again, through DeviantArt or ... ) then it will remain to see what is to do if there are any options to solve this if you are being jeopardized, or maybe she just puts the creations on where she got paid more on her number 1 priority, leaving those cheaper behind.

Next time when you make this kind of things please when you pay the artist accept just those who are making first the drawing, show it to you then pay them, though not many accept this without some assurance, which leads me to say that you should think cleverly in those kind of things and first give like, let's say that the picture is like in your case 25$, you should give first 5$ for assurance, then decide to pay for each new stage that the picture gets and when it is done first you get your picture then you complete the payment.

Edited by vonretic
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First of all it is good to know more about the artist, I mean you can give a name or a DeviantArt, or to say the way you made the deal(through what ways, again, through DeviantArt or ... ) then it will remain to see what is to do if there are any options to solve this if you are being jeopardized, or maybe she just puts the creations on where she got paid more on her number 1 priority, leaving those cheaper behind.

Next time when you make this kind of things please when you pay the artist accept just those who are making first the drawing, show it to you then pay them, though not many accept this without some assurance, which leads me to say that you should think cleverly in those kind of things and first give like, let's say that the picture is like in your case 25$, you should give first 5$ for assurance, then decide to pay for each new stage that the picture gets and when it is done first you get your picture then you complete the payment.

This artist is actually well known in the Tumblr and 4chan community and her artwork is frequently updated and has been posted in the FE fanart section. Like I stated before she has provided a completed doodle commission before so I trusted her to provide similar services from before. I don't want to provide any form of usernames as it may jeopardize my relationship with her even further.

The issues is that many artists policies are different and there are times where I cannot dispute it as much as creatively thought out the payment process goes.

Edited by kingddd
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This artist is actually well known in the Tumblr and 4chan community and her artwork is frequently updated and has been posted in the FE fanart section. Like I stated before she has provided a completed doodle commission before so I trusted her to provide similar services from before. I don't want to provide any form of usernames as it may jeopardize my relationship with her even further.

The issues is that many artists policies are different and there are times where I cannot dispute it as much as creatively thought out the payment process goes.

Well then try to see if is there any payback or ''anti-scam'' like option on any of those sites or where you did your deal to see if you can take your money back, otherwise I think you just lost 25 bucks.

And with the artists policies that's why I've said that you should make deals just with those that accept your terms, because in the end you are the one that is paying for them to work to make a living.

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Well then try to see if is there any payback or ''anti-scam'' like option on any of those sites or where you did your deal to see if you can take your money back, otherwise I think you just lost 25 bucks.

And with the artists policies that's why I've said that you should make deals just with those that accept your terms, because in the end you are the one that is paying for them to work to make a living.

It is through paypal and I paid by goods and services not by gift and I have been sending her PMs for a while now and she has not responded to a single thing. I know she is online because I have her on twitter and she also follows me back leading me to believe that she is just ignoring my requests so far. She is constantly updating her twitter and tumblr every single second and minutes and it is quite disheartening because she has been giving her friends a lot of free drawings and is seemingly having a wonderful time with her other followers.

Edited by kingddd
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It is through paypal and I paid by goods and services not by gift and I have been sending her PMs for a while now and she has not responded to a single thing. I know she is online because I have her on twitter and she also follows me back leading me to believe that she is just ignoring my requests so far. She is constantly updating her twitter and tumblr every single second and minutes and it is quite disheartening because she has been giving her friends a lot of free drawings and is seemingly having a wonderful time with her other followers.

If you really want your money back and she has been ignoring you and not even carrying about your deal anymore you can recover your funds back if you have payed through paypal if you really want that.

I've included a link here for more information on how to recover your money back if you want.

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After reading other people's experiences, the best thing to do is PM them telling them that you'll put them on this site if she fails to respond or give an update on the commission. If she fails to respond, then it's fair game to put her on there, whether she likes it or not. You have every right to ask them about the status of your commission!

Be sure to gather evidence and proof before you post.

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After reading other people's experiences, the best thing to do is PM them telling them that you'll put them on this site if she fails to respond or give an update on the commission. If she fails to respond, then it's fair game to put her on there, whether she likes it or not. You have every right to ask them about the status of your commission!

Be sure to gather evidence and proof before you post.

I've screencapped our conversations and it's night time in her area right now so I won't be getting a response for a while. Right now I'm attempting to contact her friend and see how that goes and see if there is something going on to see if I can negotiate or sort this problem out first. If it doesn't I will probably have no choice but to threaten and settle her with a paypal dispute.

Edited by kingddd
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That sucks...she does appear to be blowing you off. If you have no luck with her friends, I second the idea of putting her on that artist beware thing. But give her a warning first...

4 chan is full of trolls anyway though, from what I've heard about them, anyone who frequents that site probably isn't the nicest person.

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That sucks...she does appear to be blowing you off. If you have no luck with her friends, I second the idea of putting her on that artist beware thing. But give her a warning first...

4 chan is full of trolls anyway though, from what I've heard about them, anyone who frequents that site probably isn't the nicest person.

No I know her. Her art is popular in the /feg/ section and she mostly just lurks. She doesn't post anything on that site.

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Is there a reason you are not giving a name or screen name for this artist?

I don't want the situation to get overblown or stalked by others. Like say a bunch of guys going to her twitter and tumblr and all of sudden clamour around about why you are not finishing this specific person's commission. This would make it really bad for my business in general as of right now because I just need some personal contacts with her trying to sort it out right now. If it doesn't work out, then I may post the link but right now I want to keep it a bit closed. If you want me to give you a hint or the link to the artist, I can but I rather do it through PM.

The situation just doesn't feel good though because she's been updating her twitter and tumblr constantly with new pictures, drawings, coloured pieces and art for her friends and here I am just waiting at the backlog. I wanted these drawings by the time of my birthday but unfortunately that has long been past due.

Edited by kingddd
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No I know her. Her art is popular in the /feg/ section and she mostly just lurks. She doesn't post anything on that site.

Oh okay.

When I think of 4 chan I think of perverts and trolls. The kind of people who go on youtube and upload porn disguised as little kids shows, preview images, descriptions, and first 30 some seconds of the video are completely innocent. But after that, it switches to porn...and meanwhile they go around flagging random videos so youtube has a harder time tracking down what they did. I'm serious, they actually did that once.

So forgive me if I got that impression. But yes, if you gave us her name there would be more people bugging her, which you don't want.

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After an excruciating 12 hour ordeal, I finally gotten into contact with the help of her friend thank the gods. She has so far gotten 2 of the 3 drawings done and the 3rd one is in sketch form. Unfortunately she couldn't provide any printscreen updates because she's been moving and she did not inform me on this. Frustratingly she has a lot of stuff going on this week so she can't send me any of the files and she wants to send all three of them at once whenever they are completed.

The main reason none of my PMs were not reaching her was that she mute her DM system which in my opinion is a big no no especially if you have someone that is commissioning you. The main reasoning was a frustration and dispute between her friends. Unfortunately this is going to be a pain since her main twitter account's DM system is muted and I have to constantly direct tweet her to inform about my message is being sent to her. So I lost a huge communication component between her directly.

So far, I have not filed any disputes as I now have her friend in contact to keep up with the situation and hopefully this will keep things stable for now.

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You need to get into direct contact with the artist and inform them that you will be retracting your $25 until you see the completed result (using the Paypal method posted above).

If you don't see a finished product, they won't be getting their dollar. You need to be a dick to the people being dicks to you, or people will walk all over you.

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You need to get into direct contact with the artist and inform them that you will be retracting your $25 until you see the completed result (using the Paypal method posted above).

If you don't see a finished product, they won't be getting their dollar. You need to be a dick to the people being dicks to you, or people will walk all over you.

I have given her a pretty big warning right now and she has agreed to give back my 25 dollars from her next paycheque. So hopefully this will go more smoothly.

um what do you mean you feel like a stalker? excuse me but i think you're being really lenient about a single drawing that you paid 25 fricken dollars for. lots of commission artists would kill for that kind of pay srsly

The thing is, I have always been an advocate of artist's rights as I always feel they are treated unfairly. I know this because my sister is an artist so I have a fairly good idea of the backgrounds and how excruciating the art process can be and how much they can be mistreated but I definitely agree this is a completely different situation and this is a very unprofessional act.

I would like to say thank you guys for your inputs. Once the drawings are complete which is expected to be this weekend I can at least give you the artist's name and link.

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um what do you mean you feel like a stalker? excuse me but i think you're being really lenient about a single drawing that you paid 25 fricken dollars for. lots of commission artists would kill for that kind of pay srsly

Really? Then I guess my idea of one day when I have the money to pay $100 for a request.......and with the conversion, that's a ton of money over here......

Edited by The Red Queen
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um what do you mean you feel like a stalker? excuse me but i think you're being really lenient about a single drawing that you paid 25 fricken dollars for. lots of commission artists would kill for that kind of pay srsly

That's kind of miserly pay though. Like this artist is a shitter for not doing it, but even I paid Mew $50 for her incredible art and I felt that was lowballing it. If I'd had a better job at the time, $100 would have been pretty good in my eyes.

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Echoing (specifically at boney's comment, not the OP) that $25 is generally really low price; Industry standard goes into the thousands and if artists charged by hourly rate $25 is barely minimum wage if at all depending on the complexity of the piece; It's actually discouraged in the artist community to charge that low (friends/family discounts/favors aside) because it kinda brings down the bar for everyone and gives people the impression that art is cheap, which makes business worse for everyone. Now I don't know the terms that OP and the Artist came to so that's between them so this isn't about their particular commission, but rather, just in general.

That being said, regardless of the price, since it is terms that OP and the artist have already agreed upon, the artist has every obligation to keep the client at least informed about their situation and keep at least one communication channel open and accessible. Failing to do that is unprofessional conduct and the onus here is on the artist.

I hope it works out for you, man. Not getting something you paid for sucks.

Edited by Thor Odinson
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  • 3 weeks later...

thor only call me hoshi please?

but yeah sorry to post in a dying topic but i do thank the 3 people who posted above this. i had no idea average art people could typically made better pay than that without an actual employer....

I would like to say thank you guys for your inputs. Once the drawings are complete which is expected to be this weekend I can at least give you the artist's name and link.

hm?

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  • 2 weeks later...

hm?

I have sent her a paypal dispute claim as I have been talking with her for the last few weeks. She claimed that she would refund my money on April 10th but no sign of that money has been found anywhere yet in my paypal. I'm going to be contacting with her friend soon.

Here is the artist in question as I have had been fed up with the current situation now.

(and everything's gone)

MODEDIT: I think the Twitter link should speak for itself.

MODEDIT THE SECOND: Rules say that we're not going to call people out in public. Sorry, Twitter links have to go, even if they were SFW.

Edited by eclipse
Ew.
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I actually was this kind of artist, a few years ago. It sucks not being able to finish commissions due personal reasons, but after making them wait for too long you just gotta hand them their money back, give them an explanation and apologize that it had to be this way. It sucks, but it's for the best.

Judging from that, and your explanation: It's good you asked your money back. Commissions are supposedly to be a first priority for an artists, because people paid real money for them. If they are unable to keep themselves to that after so much time has passed, they need to rethink their whole situation and idea of doing commissions and give you your money back.

I mean, you've waited long enough for them to finish it! And in meanwhile they are finishing personal projects? That's just a big no to me. Like said, commissions should be first priority. And if you can't do that as an artist, you're not fit to do commissions in the first place.

Since you're now waiting for a refund, I'd wait for a little bit longer (few more days, so they have the time to transfer it like they 'claimed' ) I'm no expert, but if they don't hand you your money back I think you can contact... paypal, perhaps? That you received nothing for your money while you were promised it?

I really don't know how it works, maybe anyone else knows more about that?

Edited by Rowiehz
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