Jyosua Posted May 30, 2010 Share Posted May 30, 2010 I went through and closed a shitload of old tickets. Sorry for the delay to those of you that waited a long time with minimal or no response. In addition I'd just like to remind everybody that the ticket system is there, so don't forget to use it. Quote Link to comment Share on other sites More sharing options...
Phoenix Posted May 30, 2010 Share Posted May 30, 2010 Will using it help me get rid of that lousy ban? Quote Link to comment Share on other sites More sharing options...
Dr. Tarrasque Posted May 30, 2010 Share Posted May 30, 2010 Will using it help me get rid of that lousy ban? You've already PMed several people of the staff and it's already being discussed. Just wait. Quote Link to comment Share on other sites More sharing options...
Phoenix Posted May 30, 2010 Share Posted May 30, 2010 Alright, alright. I was just under the impression that a week with no results was tantamount to bureaucracy aka ... unsolvable -_- Quote Link to comment Share on other sites More sharing options...
General Spoon Posted May 30, 2010 Share Posted May 30, 2010 (edited) I think that the people who need to be reminded of the ticket system are the staff members, not everyone in general. Edited May 30, 2010 by General Spoon Quote Link to comment Share on other sites More sharing options...
Narga_Rocks Posted May 30, 2010 Share Posted May 30, 2010 I think that the people who need to be reminded of the ticket system are the staff members, not everyone in general. Because not responding to gems like "Is Joshua Dead" and suggesting everyone types "+1" to have us delete their post is such a problem. Quote Link to comment Share on other sites More sharing options...
Phoenix Posted May 30, 2010 Share Posted May 30, 2010 I would have used it but I just assumed it'd be months before I'd see results, that's why I just decided to send pms to any mods that were online at the time. Quote Link to comment Share on other sites More sharing options...
Bryan Posted May 30, 2010 Share Posted May 30, 2010 Isn't the Ticket System private? I can read every ticket. o.o Quote Link to comment Share on other sites More sharing options...
Dr. Tarrasque Posted May 30, 2010 Share Posted May 30, 2010 Isn't the Ticket System private? I can read every ticket. o.o All tickets are visible unless they've been set to private, in which case only the creator and the staff may see it. Quote Link to comment Share on other sites More sharing options...
Jyosua Posted May 30, 2010 Author Share Posted May 30, 2010 Because not responding to gems like "Is Joshua Dead" and suggesting everyone types "+1" to have us delete their post is such a problem. Hahahaha, oh god, that just made my day. All tickets are visible unless they've been set to private, in which case only the creator and the staff may see it. This is actually only half-true. Suggestions and Questions are always public unless we set them to private. Bugs are, by default, private. Quote Link to comment Share on other sites More sharing options...
Tino Posted May 30, 2010 Share Posted May 30, 2010 Part of the reason this system was implemented was not to prevent non-staff from seeing the tickets, but to prevent non-staff from replying to points raised that were directed at the staff, anyway. In the old Suggestions forum, there used to be a shitload of topics that many non-staff members replied to before the staff could even glance at it. The problem with that was that non-staff members couldn't really do anything with it in the first place but voice their opinion. Now that's what the Member Feedback forum is for, and as one might notice, it appears that there aren't many topics that require the non-staff members to be involved. Just to clear up why tickets aren't necessarily private. Quote Link to comment Share on other sites More sharing options...
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